New Interface

We are super excited to announce our new interface launching into beta. This will be the basis for our interface leading into the future. We are focusing more on the grid view like scheduling, but will be introducing capabilities to make it just as powerful for our event-based companies. A number of new features are being introduced by this interface. Faster adding of workers You can now add workers in the same page that you schedule them. This makes everything more streamlined about getting up and running with Schedulehead. As you add the worker, you can create new roles and add the roles all at the beginning to make onboarding employees a one step process. Drag and Drop Drag and drop has invaded Schedulehead. Shifts can be moved between workers and even days. This allows quick reassigning of shifts from the new grid view replacement. Currently only grid based shifts, …

Scheduling Time Off Requests

Scheduling workers while keeping track of time off and availability can be incredibly difficult at times. Gathering all of this info can require lots of email, forms, and phone calls. All of which eats up time and money. Schedulehead’s goal is to reduce and remove as much of the headache surrounding employee scheduling as possible, and to this end we have introduced time off requests on Schedulehead. How does it work? Time off requests are simple and flexible tool at the moment. Time off requests are essentially the opposite side of availability scheduling. They simply tell you when a worker cannot work. This works for any reason such as maintaining a difficult work schedule between jobs or having a doctor’s appointment. The worker puts in when they are not available and Schedulehead collects it and shows you in a simple and efficient manner, so that scheduling a week of shifts …

Shift Requests Released!

We are proud to announce the release of a new feature: Shift Requests! What are Shift Requests?  Your workers can click on the blue “Request Shift” text which will allow you to approve requests before they are confirmed on the worker’s schedule. Shift Requests are relatively straightforward. Instead of allowing workers to directly signup for shifts, they can request the shift. This is super simple and follows the same process as signing up for a shift. Once they sign up, an administrator can decide who out of the requests should be assigned. That is it, simple as apple pie. Why is it useful? Some business like to have more control over assigning their employees, and that’s where Shift Requests comes in. Let’s take Sue’s Bakery as an example. Let’s say that 2 of her workers John and Bill do not get along well. Both of them signup for the morning …

Welcome to Grid View

Gather round, gather round! Grid View is our new feature that allows for spreadsheet-style scheduling. Designed to save you time, it allows you to manually schedule your workers and get a birds-eye-view of any week. Seeing your employee’s schedule has never been easier. This view gives a great deal of information for the day, worker, and shift. Never again will you be left in the dark wondering how many hours the worker is scheduled for that week, or how many workers/hours are on a particular day. Click on any day, create a shift. It’s that easy. Complete the simple form and you’ll get who you need when and where you need them. Come try it out for yourself. Checkout Grid View Now

End Times

   End Times are exactly what they sound like. For the benefit of you and your workers we have now implemented a feature that allows you to specify when a skillset’s shift ends. Every company is different, and the length of shifts can vary even inside the company. For example, let’s say that you run a business from 10:00 am to 10:00 pm with workers doing 6 hour shifts. This was always possible to set up previously with Schedulehead, but now there is a way to clarify the length of a shift to workers. Quick Example:    To continue the example, let’s make a Repeating Template (also a new feature you should check out) that repeats every Monday.    Assuming this business is a restaurant, let’s make skillsets for the different times you want employees working.    Above, you’ll see that there are two server skillsets (beginning at 10:00am and another at 4:00pm). Check …

Shift Equalizer

    Awesome news: We’re rolling out Shift Equalizer! It’s an incredibly powerful new feature that helps to schedule workers just like a human does! Check it out: What it does:        Schedulehead looks at all of the data it has on every worker, such as star ranking and length of employment. If there are multiple shifts in one day, Schedulehead can distribute workers evenly so that senior staff are spread among multiple shifts. Balancing shifts this way ensures that each shift will have a good mix of high ranked and lower ranked staff.     Essentially, the Shift Equalizer behaves how most human schedulers would. When you schedule staff, you want a worker where they will be the biggest benefit, and the Shift Equalizer is part of how Schedulehead achieves this. To enable or disable Shift Equalizer, visit the Configuration Menu. When ON, Schedulehead will only show a worker the one …

Repeating Events

You spoke, we listened! Repeating events have arrived. What are Repeating events? Repeating events are events with multiple days that happen at regular periods, such as daily, weekly, every 2 days, etc. How do you create repeating events? You create a repeating template, which creates the rest of the repeating events on all the desired days for you. The repeating template will allow you to place workers on all the associated open repeating events, as well as change times, location, comments, etc. from a central location. So if your workers on all of your associated repeating events need to start an hour earlier, you can change just the template and the rest will reflect the change. It is just simple and intuitive How does it work? There is a great deal of robustness to the system. Let’s say a worker needs a day off from their repeating schedule. This is …

Autotext keeps Employee Scheduling Simple

Employee Scheduling Autotext     Employee scheduling can be very tiring and nerve wracking the closer to an event you get. Let’s say Ryan’s Event Staffing does not have enough people for the event in 2 days, a troublesome situation we have all seen before. The next step for most people is to start making phone calls to fill this slot. This is time consuming to look up employee’s numbers and call them one by one. If you are lucky, half of the time the employees will answer their phone. The rest of the time you are leaving messages which wastes more of your time. The event gets staffed, but in the end, way too much time was wasted. We have a better method, and its called Autotext. What is Autotext?     Simple, yet Powerful – Autotext is like a robot that is constantly watching your shifts to make sure they are filled. When …

Email Out Worker Schedule Updates

Worker Schedule Problems    One of the most important parts of scheduling is keeping your workers up-to-date on schedule changes. Of course, we could just have it so that workers can only log in to see any changes to their schedule. This leads to some bad situations.    Let’s say Amy from Right Catering changed the start time for a role to an hour later the night before, and the worker never logs on to check. You now have a worker waiting around, and either calling in to find out what happened or, the worst case scenario, just leaving. Even in the best case scenario, you have multiple negative implications. Of course, this situation is avoided by the worker double checking his schedule the day of the event, but this isn’t a perfect world and some people will go off what they saw several days beforehand. Worker Schedule Updates    Amy’s problems are …

Yelp to Add Video Reviews for Restaurant and Employees

   Imagine going into a restaurant. The first thing you notice is wallpaper peeling from the walls and bad lighting. Once you do get seated, you find that the tabletop is is dirty and sticky. You flag down a server and get a new table. Of course, you have to flag down another restaurant worker to get both refills and the bill. You find the entire experience bad all in all. Of course, the next step is to jump on Yelp to review the restaurant. You can describe the restaurant in a million different ways and people might say, “Oh, they were just being overly harsh.” Here is where Yelp Video reviews come in handy. Will restaurant employees act differently when on video?    If a picture is worth a thousand words, then a short video must be worth a million. Yelp is going to start rolling out video reviews this month …