OUR ROBOT ARMY IS HERE TO SERVE YOU.
With Schedulehead, you get your own personal army of bots to help you with getting your employees scheduled for shifts. They'll take care of all the tasks that take the most time. From gathering missing data, to communicating with workers, and making sure they're ready before a big day, these bots have got your back.
Onboarding Bot is likely the first interaction your employees will have with a Schedulehead Robot. This bot sets the tone for the relationship by sending out a welcome message and getting the worker all setup to use Schedulehead. He can both text and email your staff welcome documents (which our Customer Success Engineers will help you with) as well as collect missing data from your workers, like email addresses. So, for example, if during onboarding you provide us with a list of phone numbers, and some are missing email addresses, this bot can help by texting those workers, collecting their email addresses, and tying it into their Schedulehead profile.
The One-and-Only Autotext Bot
Autotext Bot is the real heavy lifter. This bot will watch your upcoming shifts, 24 hours a day, always looking for understaffed events. Here's the way it works: Let's say you have an event coming up that requires 10 bartenders, but you've only got 5 of those shifts filled. That would mean you still need 5 more bartenders. Autotext Bot can automatically text your staff and ask them to work that shift by sending a text message to each individual person asking "Hey, if you'd like to work as a bartender on July the 12th, reply with special code 99A to get more information". Workers can use this special code to learn more about the shift, and even confirm that they'd like to work it, so their name will appear on the schedule.
The smarts of Autotext Bot are in its ability to know who to text, and when. First, it will only text employees with the right skillset that you need. Even if that's a weird comibation of skillsets, like "Bartender" + "Has passed a drug test", Autotext Bot will figure it out. When it's gathering the list of people with the right skillsets, it will order them by their star rating, so that the better workers are offered shifts first, and given a little more time to respond to the text message. It will ignore employees who've marked themselves as unavailable, and even go to sleep at night so it doesn't bother your workers while they're sleeping.
You can configure Autotext Bot to watch upcoming shifts within a preset amount of time. For example, you may want it to watch all shifts that are coming up within a 5 day period. This means that if a shift isn't organically filled (either by you, or by people signing up or requesting to work a shift) then Autotext Bot will jump into action, but Autotext Bot is smart. The closer the event is to happening, the faster it'll move: just like you. So if an event is happening tomorrow, he'll go into panic mode, and text all the appropriate workers as fast as possible, just to ensure someone gets on the schedule. Autotext Bot will always leave himself plenty of time to get his job done.
Forget to staff an event, or have some last minute no-shows? Autotext Bot has got your back. Even if you have same day holes in your schedule, or add some shifts at the very last second, this robot will help you when you need it the most.
Shift Checkin Bot
Another robot we've got that does a completely unique job is Shift Checkin Bot. This guy asks your employees to checkin with him prior to their shifts, just like you'd checkin for a flight before going to the airport. A few days prior to the event, he'll send a text message or email with a special code to each worker, asking them to checkin. As soon as they respond with that code, you'll see from your dashboard in Schedulehead that each worker is checked in, or who has not responded. This is different from checking in while onsite (we've got that too!). This really helps you keep an eye on big events, or big days, or just everyday attendance by making sure everyone is "alive and kicking" beforehand, so that if you need to replace someone, you've got plenty of time. This bot can even you email you a summary of who's checked in and who's not, so you've got all that info handy the day before.
Each of our bots are very customizable, so they'll walk and talk just how you want them to. Talk to one of our Client Success Engineers today to get started.